Testimonials

Strategic Planning

Design and achieve your desired future.

Strategic Governance

Create a sound system of shared governance to support effective decision-making and action.

Focused Strategic Analysis

Think and act strategically in all areas of your institution.

Financial Analysis & Planning

Understand your economic system and make smart financial decisions.

Institution-Wide Policy Development

Manage your institution based on best practice policies that are fully documented and widely understood.

Client Feedback

All Stevens Strategy clients are asked to rate Stevens Strategy on a numerical scale for our performance in all service components for each project. The scale is from 1 to 10: 1 is "not Satisfied at All" and 10 is "Completely Satisfied." Following is the tabulation of all the results to date.

Client Satisfaction Survey Results:
Score Service Component
9.31 Overall project success
9.40 Overall project management
9.58 Communication
9.32 Documentation and other resources provided
9.33 Written reports
9.16 Oral presentations
9.42 Meeting management/facilitation
9.63 Adherence to deadlines/timeliness
9.70 Billing and administrative services
9.23 Value of services compared to price for services
9.73 Other: Client Designations*
9.42 Overall Average Score

*Availability, Collaborative Abilities, Friendliness, Interpersonal Skills, Knowledge of Culture of Higher Education, Personal Integrity, Professionalism, Responsiveness to Critique.

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Testimonials

Dr. Stevens was invaluable in guiding the first organized strategic planning process at Albright College. His clear vision, direct approach, and proven models helped produce a strategic agenda that gave Albright both immediate momentum and the structures necessary for continued success in strategic planning. He helped us become better planners, giving us many of the tools we needed to do the job that needed to be done. The results went well beyond survival--Albright thrived as a result of solid planning.

-Dr. Jeffrey Barker, Converse College Provost and former Albright College Strategic Planning Coordinator