Stevens Strategy developed a state-of–the-art comprehensive Institution-wide Policy Manual for Khalifa University of Science, Technology and Research. The policy manual volumes developed included governance and administration, campus community, general institutional employment, faculty personnel, staff and administrative personnel, academics, and students.
We expected a baseline offering on which we could build our specific policy requirements as well as research into both U.S. best practice and current UAE practice around policies for equivalent higher educational institutions. Stevens Strategy provided excellent baseline material upon which we were able to build and develop our institutional policy volumes. John and Stephen were very responsive and went out of their way to be helpful and adjust to our often-shifting timeline. In the main, the policy verbiage drafts were helpful, both in terms of what we adopted as well as those which we ultimately rejected – even those were very useful in promoting dialogue among the policy writing committees. [Stevens Strategy exhibited] expertise in academic/student and governance policies…excellent attention to customer service and the ability to listen to the client to determine what is really at hand or needed.
– Dr. Adrienne A. Reynolds, Manager, Organizational Development, Khalifa University of Science, Technology and Research, Abu Dhabi, United Arab Emirates