Institution-wide Policy Manual Development
Stevens Strategy developed a state-of–the-art comprehensive Institution-wide Policy Manual for Immaculata University. The policy manual volumes developed included governance and administration, campus community, general institutional employment, faculty personnel, staff and administrative personnel, academics, and students.
Our Client’s View
Sister Ann Heath, IHM, Ph.D., Vice President for Academic Affairs, Immaculata University
“Stevens Strategy surpassed our expectation in service and insight. We worked extremely well together and the project was a great success… I cannot begin to share how delighted I am with the Faculty handbook… The support in working with the university in providing materials, summaries, and best practices so that open meetings, committees meetings, a workshop and the general faculty meeting would achieve their goals effectively has been one of the most significant aspects of the success of this project.
“This project has the potential to guide and inform the university for years to come. The Manual Development Project gave the university a forum to gather its policies and practices and then to publish them in a form accessible to the entire university community. This provides a form of transparency in operation which generates trust and provides a backdrop for guiding new and current employees in the continuance of the mission as it is reflected operationally in how the university carries out its day-to-day work.”
Follow-up Note from Sister Ann Heath, IHM, Ph.D., Vice President for Academic Affairs, Immaculata University
“We just finished our Middle States Team visit. I am compelled to write to you because the [policy] manuals were front and center. These Manuals provided such a clear and accurate picture of institutional practice that it was evident to the visitors that we were serious about transparency and integrity. I cannot thank [Stephen] enough for [his] guidance with the project. It was a great honor for me to be a part of that process. I consider getting you to work with us on the Faculty Handbook to be one of my best suggestions to the President. What followed will outlive me at the institution as a remarkable accomplishment but also a way of documentation which will sustain the institution in the years to come…You helped us to another level of performance and sophistication as an institution of faith and caring.”
Our Client’s View:
Sister M. Carroll Isselmann, IHM, Ed.D., Director of Strategic Initiatives, Immaculata University
“We have used Stevens Strategy more than once and would do so again… [Stevens Strategy’s] major strength is comprehensive and practical knowledge of the higher education environment. This knowledge spans the day to day practical work of an institution as well as the latest changes from regulatory agencies… Stephen Lazarus had a great skill in keeping a massive project under control and scalable… A critical and successful outcome was the major changes in the…Faculty Personnel Policies. Because key faculty leaders were involved in the Volume Team process and dialogs, they were able to lead their faculty colleagues to make major changes in these policies. Stephen’s expertise and knowledge of the field led key faculty to an appreciation of the need for change. They trusted his recommendations.”