Programs and Resource Optimization (PRO)

Stevens Strategy provided an analytical review of all academic and non-academic revenue generating programs and cost centers at Lasell College that engaged faculty, staff, alumni and trustees in the process. The program review process had four key analytic components: Mission-Centeredness, Quality and Marketability reviews based in part on Stevens Strategy survey research,and a Responsibility Center Data-based Analysis conducted by Stevens Strategy. Through this process, Lasell College was able to determine the optimum mix of its program offerings and improve quality and financial performance. We also provided recommendations on the restructuring of the division of academic affairs.

The Client’s View

Michael Alexander, President, Lasell College

“We knew it would be a challenging project and would require strong and sensitive direction from our consultants. The process was planned in a flexible way and implemented on schedule to a conclusion. John brought considerable expertise and experience to the project and was able to answer all questions in a reasonable way. The communication between John and the Chair of the PRO Team appeared to be good but was not as good with some members of senior staff. (One Year Post-Project Verbal Update: The results of the program reallocation and academic organization recommendations were accepted by the board, faculty and staff.)”

The Client’s View

Dr. Dominique Ross (Mathieu), PRO Team Chair, Lasell College

“Thank you for your support and advice throughout the past year. Lasell has a variety of…opinions that were challenging to manage at times. Your positive feedback was helpful as we navigated through our program review!”